Complaints Resolution Specialist

4 weeks ago


Manor Park, Greater London, United Kingdom DCB Legal Ltd Full time
Job Title:

Complaints Handler

Job Description

We are seeking a skilled and experienced Complaints Handler to join our team at DCB Legal Ltd. This is a full-time, permanent role based at our office. As a Complaints Handler, you will be responsible for investigating and resolving customer, client, and 3rd party complaints, bringing them to a satisfactory conclusion.

Your Key Responsibilities

  1. Investigate complaints in a fair and impartial manner
  2. Communicate with customers, clients, and 3rd parties to resolve complaints
  3. Identify and implement solutions to resolve complaints
  4. Document all complaints and resolution outcomes

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a skilled and experienced Complaints Handler looking for a new challenge, we would love to hear from you.


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