Complaints Resolution Specialist
4 weeks ago
Complaints Handler
Job DescriptionWe are seeking a skilled and experienced Complaints Handler to join our team at DCB Legal Ltd. This is a full-time, permanent role based at our office. As a Complaints Handler, you will be responsible for investigating and resolving customer, client, and 3rd party complaints, bringing them to a satisfactory conclusion.
Your Key Responsibilities
- Investigate complaints in a fair and impartial manner
- Communicate with customers, clients, and 3rd parties to resolve complaints
- Identify and implement solutions to resolve complaints
- Document all complaints and resolution outcomes
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a skilled and experienced Complaints Handler looking for a new challenge, we would love to hear from you.
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