Account Support Specialist for Advertising Clients

2 weeks ago


London, Greater London, United Kingdom Salt Full time
Job Summary

We are seeking a seasoned Advertising Account Associate to join our team at Salt. The successful candidate will have extensive experience in managing advertising campaigns and excellent communication skills, with fluency in Italian.

In this role, you will collaborate closely with Agency Sales Partners to comprehend client objectives and deliver exceptional customer service.

Key Responsibilities:

  • Manage the delivery performance of Ad Campaigns and partner with clients on necessary campaign optimization tactics.
  • Collaborate with Campaign Management representatives to ensure campaign success.
  • Develop reports for the current book of business.
  • Work with the Ad Ops team for escalation and technical troubleshooting (if necessary).
  • Provide clients with necessary campaign performance information, including post-campaign wrap reports.
  • Navigate campaign escalations and prevent recurring issues.
  • Partner with aligned Agency Sales Partners to ensure seamless campaign execution.

About the Role:

This position offers a salary range of £48,000 - £58,000 per annum, depending on experience, plus benefits such as flexible working hours and opportunities for professional growth.

Requirements:

  • At least 2 years of experience in advertising or a related field.
  • Excellent written and spoken Italian language skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.


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