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Housekeeping Assistant

1 month ago

Durham, Durham, United Kingdom Sunderland and Durham Full time

About the Role:

We are seeking a highly motivated and detail-oriented Housekeeping Assistant to join our team at The Kingslodge Inn. As a key member of our Housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities:

  • Clean and maintain rooms to our high standards
  • Present our public areas in their best light – clean and welcoming
  • Report any maintenance issues to maintain our standards
  • Follow guidelines to ensure everyone's safety
  • Work collaboratively with the wider team to create memorable visits
  • Manage your stocks of linen, towels, and room supplies

What We Offer:

  • A competitive hourly rate
  • Extra paid holiday in the month of your birthday
  • 50% off food in any of our Inns
  • £1 bed and breakfast in any of our Inns during January, February, or March
  • 1/3 off room bookings all year round
  • Employee Assistance Programme
  • Tronc (tips)
  • Working for a Best Pub Employer at the Publican Awards
  • Paid breaks in our Inns

Requirements:

  • Be friendly, with a good eye for detail
  • Be able to remain calm under pressure
  • React to guest requests to exceed expectations
  • Work as part of the Housekeeping team
  • Be punctual, well turned out, and conscientious

About Us:

The Inn Collection Group is a multi-award-winning pubs with rooms company in outstanding locations across the North of England and Wales. We deliver hospitality by living and breathing our core values of Customer Focused, Courage, Execution, Honesty, Respect, and Results, with our aim of Making People Happy.