Technical Service Engineer
3 weeks ago
Description of Job
We are seeking an experienced IT Support Professional to join our team in Corsham. The successful candidate will have a strong background in technical service and customer-facing roles, with expertise in supporting Microsoft 365, Azure, and other related technologies.
Main Duties and Responsibilities
- Deliver exceptional customer service by resolving technical issues efficiently and effectively.
- Collaborate with colleagues to identify and implement process improvements.
- Maintain accurate records of customer interactions and issue resolutions.
Requirements
- At least 2 years of experience in a similar role, preferably within a managed service provider environment.
- Proven track record of delivering excellent customer service and support.
- Demonstrable knowledge of technical service principles and best practices.
Benefits Package
Competitive salary up to £27,000, private health care plan, fully funded training and industry recognized qualifications, regular employee socials. Please note that applicants must be UK passport holders, as sponsorship cannot be provided by the company.
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