Service Engineer Position

4 weeks ago


Guildford, United Kingdom Universal Business Team Full time

Job Title: Service Engineer Position

Location: Midlands

We are seeking a skilled Service Engineer to join our team at Universal Business Team. As a Service Engineer, you will be responsible for delivering exceptional customer service through expert product and technical knowledge.

Key Responsibilities:

  • Install, commission, service, and repair pumps, pump systems, and other mechanical equipment.
  • Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations.
  • Attend emergency call-outs, performing necessary repairs and communicating effectively with the team.
  • Ensure safety at all times, producing robust risk assessments and method statements.
  • Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service.
  • Perform routine preventative maintenance on wastewater systems, identifying and addressing faults.
  • Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers.
  • Keep up to date with company policies and procedures, maintaining vehicle cleanliness and stock levels.
  • Participate in the on-call rota to provide out-of-hours cover.

Requirements:

  • Technical knowledge of water boosting technology and packaged pump stations.
  • Experience in the pump industry or construction-related roles.
  • Confined Space Entry Qualification.
  • Current CSCS qualification.
  • Some electrical training.
  • Self-motivated with a "can do" attitude and a high standard of workmanship.
  • Excellent problem-solving and critical thinking skills.
  • Emergency First Aid at Work Qualification.
  • Clean driving license.
  • Effective communication skills (verbal, written, and email).
  • Beneficial IT skills.

Benefits:

  • Salary: £35,000- £45,000
  • Overtime paid at Time and a half
  • On call allowance
  • Company van
  • Tools
  • Mobile phone


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