Home Care Team Lead
5 days ago
Overview
Guild Care is a leading provider of home care services, committed to delivering high-quality support to individuals in need. We are seeking an experienced Care Co-ordinator to join our team and play a crucial role in ensuring the smooth delivery of our services.
About the Role
Salary:
£29,777 - £34,213 per annum, depending on experience.
This is a full-time position that requires strong leadership skills, excellent communication abilities, and a passion for providing exceptional care. As a Care Co-ordinator, you will be responsible for supervising a team of home care colleagues, ensuring accurate scheduling, and maintaining records for staff and customers.
Key Responsibilities
- Supervise and manage a team of home care colleagues, providing guidance and support as needed.
- Develop and implement effective rosters to ensure the safe delivery of care services.
- Maintain accurate records of staff and customer interactions, including training, appraisals, and disciplinary actions.
- Collaborate with the Registered Manager and Field Care Managers to ensure seamless service delivery and continuous improvement.
- Support the recruitment and induction of new home care colleagues, focusing on locations where additional support is required.
- Participate in an on-call rota to provide front-line support to home care colleagues, addressing queries and concerns in a timely manner.
Requirements
- Experience in the care sector, preferably in a team management or supervision role.
- Strong communication and interpersonal skills, with the ability to build relationships with colleagues, customers, and stakeholders.
- Excellent organizational and time management skills, with the capacity to prioritize tasks and meet deadlines.
- A passion for providing exceptional care and a commitment to Guild Care's values and mission.
- Able to work 1 in 4 weekends on the on-call rota, from 06:30 to 21:30 Saturday and Sunday.
Benefits
- A competitive salary of £29,777 - £34,213 per annum.
- A generous annual leave entitlement, allowing for relaxation and rejuvenation.
- The opportunity to enroll in a cash plan to support various health appointments.
- A comprehensive mandatory training program, conducted by our dedicated in-house training team.
- A Blue Light Discount card, offering discounts on gyms, restaurants, and other retailers.
- A refer-a-friend scheme, with a reward of £500 (subject to terms and conditions).
- A culture-driven organization with a focus on employee well-being and development.
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