Junior Technical Services Engineer
2 days ago
About This Role
We are seeking a Junior Technical Services Engineer to join our team at Eurobase People. This is a great opportunity for someone looking to start their career in IT Support.
Key Responsibilities
- Work closely with other teams to resolve IT issues.
- Provide technical support to users.
- Administer Service Now and complete administrative tasks.
- Perform diagnostic tests and troubleshoot hardware and software issues.
- Rebuild devices and ensure compliance before re-issue.
- Install and troubleshoot software.
- Apply knowledge of the Office 365 suite for troubleshooting purposes.
- Use SCCM for administrative tasks.
- Administer NHS mail accounts, including password resets and licence applications.
- Liaise with internal teams and NHS Acute Trust staff for application support and password resets.
- Provide basic mobile phone support.
- Visit A&E departments and Cancer services regularly to check for IT issues and perform quick fixes.
- Configure Olympus dictation devices and provide training on digital dictation systems.
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