Junior Technical Services Engineer

2 days ago


Worcester, Worcestershire, United Kingdom Eurobase People Full time

About This Role

We are seeking a Junior Technical Services Engineer to join our team at Eurobase People. This is a great opportunity for someone looking to start their career in IT Support.

Key Responsibilities

  • Work closely with other teams to resolve IT issues.
  • Provide technical support to users.
  • Administer Service Now and complete administrative tasks.
  • Perform diagnostic tests and troubleshoot hardware and software issues.
  • Rebuild devices and ensure compliance before re-issue.
  • Install and troubleshoot software.
  • Apply knowledge of the Office 365 suite for troubleshooting purposes.
  • Use SCCM for administrative tasks.
  • Administer NHS mail accounts, including password resets and licence applications.
  • Liaise with internal teams and NHS Acute Trust staff for application support and password resets.
  • Provide basic mobile phone support.
  • Visit A&E departments and Cancer services regularly to check for IT issues and perform quick fixes.
  • Configure Olympus dictation devices and provide training on digital dictation systems.


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