Histology Application Specialist
3 weeks ago
Role Overview
We are seeking a skilled Histology Application Specialist to cover the London and South UK territory. As a member of our team, you will play a crucial role in supporting customers throughout their entire journey, driving core reagent and product sales through market intelligence.
This position works closely with the Leica Biosystems team to provide optimal customer support, including demonstrations, tender responses, and sales growth. You will be responsible for:
- Providing instrument and software training to customers
- Troubleshooting and assisting customers with application issues
- Instrument validation support
Key Responsibilities
You will generate and develop sales and product awareness of the Leica Biosystems product portfolio directly through customer visits, product information, samples, and customer trials. You will also follow up on new leads generated by marketing activities, product presentations, and workshops. In conjunction with the Account Manager, you will plan and implement sales initiatives to address specific tactical and/or strategic business needs.
You will collaborate with the Account Manager in researching and identifying potential new customers in line with strategic directives to generate sales and expand the Leica Biosystems customer base. Key areas to target include current Leica Biosystems users, users of non-Leica Biosystems platforms, Clinical and Research customers. You will identify and qualify opportunities to offer consumables and reagents with instrumentation to further increase sales in new market segments.
In addition, you will perform or assist during value stream mapping projects to promote existing and new products to customers, addressing their specific needs. You will supply information on market share development, competitors' activities, trends, and market developments in your geographic region of responsibility to Sales Management and Marketing. You will record customer contacts as requested by local management in the relevant CRM systems.
Requirements
The ideal candidate will have a BA/BSc in Life Science or an equivalent field, previous experience as a Biomedical Scientist from a Histology background with specific experience in specimen dissection, tissue processing/embedding, microtomy/cutting, routine HE staining using automated platforms, special stains, IHC ISH staining using automated platforms. You should possess excellent problem-solving and analytical skills, commercial awareness, strong communication skills, and a willingness to travel within your defined territory up to 80% of your time and attend Sales and related product meetings nationwide.
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