Housekeeping Associate
4 weeks ago
Key Responsibilities
- Clean and maintain hotel rooms, bathrooms, and common areas to the highest standards.
- Provide exceptional customer service to guests, responding to their needs and concerns in a friendly and approachable manner.
- Work effectively as part of a team to achieve departmental goals and objectives.
- Attend team meetings and contribute to discussions on improving hotel services and operations.
- Report any room damage or maintenance issues to supervisors promptly.
- Be flexible and willing to adapt to changing priorities and work schedules.
- Aware of all Health and Safety procedures within the hotel, including the use of cleaning chemicals.
Requirements
- Previous experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
- Physical ability to lift, bend, and stand for extended periods.
- Strong time management and organizational skills.
- Attention to detail and ability to work independently.
- Flexibility and willingness to learn and adapt to new situations.
Benefits
- A daily complimentary lunch.
- Double pay for selected bank holidays.
- Participation in staff events.
- Career progression opportunities.
- Full training.
- Recognition and incentives.
- Up to 28 days paid holiday.
- Paid overtime.
About HotelCare
HotelCare is a leading hotel support services provider, serving over 200 hotels nationwide. We offer premium staff and services, including cleaning over 10,000 rooms daily, and are committed to excellence in all that we do.
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