Catering Operations Manager

1 day ago


Doncaster, Doncaster, United Kingdom DN Colleges Group Full time

About the Role:

We are seeking a highly skilled and experienced Catering Supervisor to join our team at DN Colleges Group. As a Catering Supervisor, you will play a key role in ensuring the smooth operation of our catering services, providing exceptional customer service, and maintaining high standards of food hygiene and safety.

Key Responsibilities:

  • Food Preparation and Service: Assist in the preparation, cooking, and baking of food, working closely with the Diner Cook to ensure high-quality dishes are served to our customers.
  • Kitchen and Dining Area Maintenance: Ensure the kitchen and dining areas are always clean and tidy, maintaining high standards of food hygiene and safety.
  • Staffing and Scheduling: Organize staffing to ensure smooth operation of Front of House catering outlets, ensuring that our customers receive excellent service.
  • Customer Service: Be visible and approachable during service periods, with a thorough knowledge of the food items sold, and provide excellent customer service to our customers.
  • Teamwork and Collaboration: Work collaboratively as a positive member of the catering team, providing support and guidance to colleagues as needed.
  • Administrative Tasks: Complete necessary paperwork in line with legislation, and report customer requests and complaints promptly to the Catering Manager.
  • Training and Development: Assist in training the catering team, and cover for the Diner Cook when necessary, ensuring that our team is equipped to provide excellent service.
  • Flexibility and Adaptability: Work flexibly across various College sites, and support the wider Estates and Facilities Department as needed.

What We Offer:

  • A Supportive Work Environment: A supportive and inclusive work environment, where you can thrive and grow in your role.
  • Opportunities for Professional Development: Opportunities for professional development and career progression, helping you to achieve your career goals.
  • Competitive Benefits: Competitive benefits, including 30 bookable days of annual leave, plus 8 public holidays and two weeks at Christmas, and a group personal pension scheme.
  • Enhanced Disclosure: Enhanced disclosure level for this post, ensuring your safety and security in the workplace.
  • Uniform and Equipment: Uniform provided and a range of equipment to support you in your role.

Qualifications and Experience:

  • Experience in Food Preparation and Service: Experience in food preparation, cooking, and service, with a strong understanding of food hygiene and safety.
  • Organizational and Communication Skills: Good organizational and communication skills, with the ability to work well under pressure and manage staff effectively.
  • Personal Qualities: A smart, clean appearance, with a friendly, pleasant, and professional manner, excellent timekeeping, and a methodical approach to workload.

How to Apply:

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service and maintaining high standards of food hygiene and safety, we would love to hear from you. Please submit your application form today.



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