Floor Manager Supervisor
3 weeks ago
We are looking for an exceptional Floor Manager Supervisor to join our team at Tim Hortons. As a key member of our management team, you will play a crucial role in ensuring the highest level of customer satisfaction and operational efficiency.
">About the Role- Support the Restaurant Manager with responsibilities for Customer Service, Driving Sales, and Operations.
- Lead by example treating customers as top priority, providing feedback to all members of the team on performance, and setting goals and objectives.
In this role, you will be responsible for:
Customer Service- Providing excellent customer service, responding to their needs promptly and efficiently.
- Supporting the team to maintain operational efficiency, conducting regular store walks to ensure high standards of cleanliness and organization.
- Analyzing sales data, popular products, and peak trade times to make informed decisions about inventory and promotions.
- Evaluating opportunities for improvement, working with the team to implement changes and monitor results.
- Ensuring compliance with health and safety regulations, maintaining accurate records and reporting incidents to the Regional Manager.
- Managing stock levels, ordering supplies, and implementing inventory control measures.
The ideal candidate will have:
Key Qualifications- Prior experience in restaurant management or leadership roles.
- A flexible and disciplined approach to work, with the ability to adapt to changing circumstances.
- Excellent communication and problem-solving skills, with a focus on customer satisfaction.
Estimated Salary: £45,000 - £55,000 per annum, depending on experience. Benefits include competitive salary, comprehensive training program, and opportunities for career advancement.
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