Engineering Project Team Lead Specialist
3 weeks ago
Company Overview
CV-Library is a leading provider of intelligent critical communication solutions, enabling everyone to hear, be heard and be understood, every time and everywhere.
We are seeking a highly experienced Project Engineering Team Leader to lead a team of Engineers to support the delivery of project and maintenance contracts and the Technical Support / Help Desk team.
The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.
Job Description
The Project Engineering Team Leader will be responsible for:
- Managing existing contracts including scheduling preventive and corrective maintenance activities
- Developing new maintenance offers with the Business Development team to grow maintenance revenues in line with business objectives
- Leading the Technical Support / Help Desk team and developing and reporting upon appropriate KPIs
- Leading field support and training services, scheduling internal resources and managing their delivery
- Collating Technical Support / Help Desk team statistics to support product development
Key Skills and Qualifications
- Management of technical and/or engineering resource in a project delivery environment
- Operating in or management of a maintenance organisation offering 3rd line technical support and preventative/corrective maintenance
- Specifying and delivering public address, voice alarm, passenger help point and intercom solutions using a range of standard products and control systems
- Assessment of design risk and developing appropriate mitigation and control measures
- Production of project deliverable documentation
- Continuous assessment of work flow processes and change management to align with and drive business growth
- Excellent influencing and negotiating skills
- Client-facing skills and commercial acumen
- Managing health and safety and contractual obligations
- Strong leadership and people management skills
- Budget and revenue forecasting
Required Qualifications
The ideal candidate will hold a degree in a relevant subject such as Electronic Engineering/Computer Science or be able to demonstrate equivalent experience. Possession of a Project Management qualification such as PRINCE2 or APM would be desirable.
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