Senior Sales Ambassador

2 weeks ago

London, Greater London, United Kingdom Tapestry, Inc. Full time

At Coach, we are looking for a Senior Sales Associate who can contribute to achieving store goals in sales, productivity, and service. As a Senior Sales Associate, you will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.

Main Responsibilities:

  • Understand how individual productivity impacts the store.
  • Behave like a brand ambassador.
  • Model sales behaviours taught in company sales training programs.
  • Maintain high energy on the sales floor.
  • Consistently achieve sales goals.
  • Participate as a team member and encourage team to meet and exceed performance standards.

Requirements:

  • Previous management experience in a luxury retail service environment preferable.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet).
  • Ability to communicate effectively with customers and team (both oral and written), manoeuvre sales floor and meet moderate stockroom lifting and store climbing requirements.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays.

About Us: Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. As a member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

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