Team Leader Position

1 week ago

Ferndown, United Kingdom Cinnamon Care Full time
Team Leader Job Description

Cinnamon Care is seeking a highly skilled and experienced Team Leader to join our team at Heathland House, a luxurious residential and dementia care home in Ferndown, Dorset.

Main Responsibilities:
  • Co-ordinate the resident assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
  • Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach.
  • Work hands-on with the team to ensure the appropriate levels of care are in place always.
  • Deliver and manage the medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
  • Recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis.
  • Regularly communicate to family members with regards to resident needs and progress.
  • Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator.
  • Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas.
  • Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.
Essential Requirements:
  • NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (Desirable but not essential)
  • Two years experience in long-term care or similar industry
  • Experience of planning, implement, evaluate and clearly document care delivery
  • Experience of working with older people.

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