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Bar Team Member

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sodexo Prestige Venues & Events Full time
About the Role

We're seeking a skilled and enthusiastic Bar Staff to join our team at Sodexo Live St James' Park, Newcastle United Football Club. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly.
  • Prepare and serve drinks, maintaining a high level of quality and presentation.
  • Work collaboratively with the team to ensure efficient service delivery and maintain a clean and safe working environment.
  • Adhere to company cash handling procedures and maintain accurate records.
  • Participate in pre-shift setup and post-shift cleanup, ensuring the bar area is tidy and well-maintained.
  • Develop a thorough knowledge of our products and services, including promotions and special offers.
  • Report any guest complaints or queries to a supervisor, ensuring prompt resolution.
  • Monitor and record wastage, ensuring accurate records are maintained.
  • Comply with all licensing legislation and company-specific policies.
  • Maintain high standards of hygiene and food safety, adhering to company policies and procedures.
  • Align with the company's Equality & Diversity policies and promote a positive, inclusive work environment.
  • Adhere to all Health and Safety policies, ensuring a safe working environment for yourself and others.
What We Offer

As a Bar Staff member at Sodexo Live, you'll have the opportunity to work in a fast-paced, dynamic environment, delivering exceptional experiences for our guests. You'll be part of a talented team, working together to create unforgettable moments. We offer a competitive salary, comprehensive training, and opportunities for career progression.

At Sodexo Live, we're passionate about creating exceptional experiences for our guests. We take pride in crafting unique events at prestigious venues, making every moment count. As part of our team, you'll have the opportunity to develop your skills, work with a talented team, and contribute to the success of our events.