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Service Manager
2 months ago
We are seeking a highly skilled and compassionate Service Manager to lead our team at Whitworth House in Cambridge. As a Service Manager, you will be responsible for delivering a strengths-based support service that places our customers at the centre of all that we do.
You will promote a culture of excellence and continuous improvement through robust quality assurance and reflective practice. Your role will also involve delivering a robust housing management service, ensuring maximising of income and good budgetary control.
As a key member of our team, you will lead on the delivery of a safe environment that adheres to all health and safety legislation and embeds safe processes and policies. You will also lead on local collaboration within your local area and ensure the widest partnership working to enhance and support our service delivery.
We are looking for a warm and friendly individual with a natural caring nature, great sense of humour, and a positive energy that brings a smile to people's faces. You will be a great listener with a caring and supportive attitude, and you will want to make a difference every day.
As a Service Manager, you will be responsible for inspiring and motivating your team through robust support and coaching, reflective practice, training, and development. You will also be responsible for ensuring that our support staff work alongside our service users so that they feel safe, happy with the service they are receiving, and have the widest opportunities available to them to enhance their lives.
We offer a range of benefits, including 22 days annual leave (pro rata) plus bank holidays, retail discounts, reward and recognition awards, free DBS checks, Hepatitis and Flu vaccination, cashback health plan, access to Blue Light Card, ongoing training and development, and opportunities to progress in your role through the Orwell Academy.
We are committed to safeguarding and safer employment and the principles of empowerment. Please note that Orwell Housing Association does not provide visa sponsorship, and you must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.
This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). Orwell is proud to be a Disability Confident Leader and actively welcomes applications from candidates with disabilities.
