Wellness Solutions Consultant
3 weeks ago
Role Overview
We are looking for a highly motivated Sales Membership Consultant to join our team at Virgin Active. As a key member of our club team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and promoting our unique membership offerings.
Key Responsibilities
- Act as the primary point of contact for members, ensuring their experience is elevated at every touchpoint, addressing inquiries, and upholding meticulous standards of administration and support.
- Create a warm, inviting atmosphere throughout the club by acting as Front of House and conducting new Member visits.
- Take ownership of membership targets, striving for excellence in sales, retention, and growth each month, while tailoring membership offerings to meet individual needs and expanding corporate memberships locally.
- Ensure that all activity targets are met to achieve desired net growth and consistently provide exceptional customer service to all members, prospects, and colleagues.
- Provide advice on activities related to Exercise Experience and products offered by Virgin Active.
- Demonstrate flexibility and dedication to the business needs, taking on Duty Shift responsibilities as needed, and leading by example in all aspects of club management.
Your Remuneration Package
- £30,000 annual salary, plus uncapped commission.
- Opportunities for career progression within the company.
- A comprehensive range of employee benefits, including health insurance and pension scheme.
- Free membership to our state-of-the-art fitness centres.
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