Wellness Solutions Consultant

3 weeks ago


Northampton, United Kingdom Virgin Active Full time

Role Overview

We are looking for a highly motivated Sales Membership Consultant to join our team at Virgin Active. As a key member of our club team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and promoting our unique membership offerings.

Key Responsibilities

  • Act as the primary point of contact for members, ensuring their experience is elevated at every touchpoint, addressing inquiries, and upholding meticulous standards of administration and support.
  • Create a warm, inviting atmosphere throughout the club by acting as Front of House and conducting new Member visits.
  • Take ownership of membership targets, striving for excellence in sales, retention, and growth each month, while tailoring membership offerings to meet individual needs and expanding corporate memberships locally.
  • Ensure that all activity targets are met to achieve desired net growth and consistently provide exceptional customer service to all members, prospects, and colleagues.
  • Provide advice on activities related to Exercise Experience and products offered by Virgin Active.
  • Demonstrate flexibility and dedication to the business needs, taking on Duty Shift responsibilities as needed, and leading by example in all aspects of club management.

Your Remuneration Package

  • £30,000 annual salary, plus uncapped commission.
  • Opportunities for career progression within the company.
  • A comprehensive range of employee benefits, including health insurance and pension scheme.
  • Free membership to our state-of-the-art fitness centres.


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