Infrastructure Development Lead
3 weeks ago
We work with our customers to improve their financial well-being. Our personal approach is why we've been awarded an Exceptional 3 star rating by Investor in Customer for the last two years and why we're one of the UK's leading debt management companies.
Job DescriptionThe successful candidate will ensure that all IT policies and procedures are maintained in line with PCI DSS and ITIL guidelines. This is an excellent opportunity to proactively review and evaluate new technologies for both current and future business needs.
- Providing people management of a small remote team
- Capacity planning
- Resolving 3rd line support issues for key business systems
- Proactively managing the IT infrastructure to ensure maximum system uptime
- Developing and maintaining IT procedural/process documentation in line with PCI DSS and ITIL requirements
- Maintaining a viable IT Business continuity and disaster recovery infrastructure as per business requirements
- Mentoring junior support staff and assisting where necessary
- Assisting in system capacity planning
- Constantly reviewing the current IT infrastructure and proposing improvements
- Installing, configuring, and maintaining key IT systems
- Building and maintaining a secure network
- Track record in delivering IT Infrastructure projects across a range of technologies
- Ability to operate independently and take accountability for the delivery of major initiatives
- Operating software knowledge:
- Windows Server 2008/2012 Administration
- Active Directory
- Remote Desktop Services
- Exchange Server 2010
- Backup Technologies
- Vmware and SAN Technologies
- Windows 7 Administration
- HP
- Cisco
- IP, ADSL and MPLS networks, Cisco VPN configuration, firewalls, routing, VLAN configuration, Cat 5 patching, capacity planning, teaming and route aggregation
- Witness Voice Recording
- IVR
- Fibre
- First line support, fault monitoring, LAN extension, ISDN30
- Understanding of security technologies with a view to utilizing those technologies to support regulatory compliance i.e. Websense, Mimecast, Pen Testing, Sophos.
- Competitive salary up to £40,000 per annum (dependent on experience)
- 3% flexible benefits - including cycle to work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club, retail discounts and the option to buy up to one week's worth of holiday subject to start date
- Free shuttle bus from Leeds City Centre
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