Customer Success Manager

4 weeks ago


London, Greater London, United Kingdom Quandoo Full time

Job Overview

We are seeking a highly skilled Customer Success Manager to join our team at Quandoo. The successful candidate will be responsible for managing a portfolio of restaurants, driving growth, and delivering exceptional customer experiences.

Key Responsibilities

  • Own and manage a portfolio of restaurants, with a focus on retention and growth
  • Develop and execute strategic plans to achieve growth targets and expand usage within the customer base
  • Build and maintain strong relationships with stakeholders, including restaurant owners and staff
  • Partner with the wider team to further skills and assist in the development of new locations or areas of interest
  • Effectively communicate Quandoo's value proposition through proposals and presentations to stakeholders

Requirements

  • Restaurant experience and knowledge of digital platforms
  • Strong organisation skills and ability to multi-task
  • Excellent communication and interpersonal skills
  • Ability to articulate the distinct aspects of products and services
  • Previous hospitality industry experience is beneficial

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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