Retail Operations Manager

3 days ago


Stourbridge, Dudley, United Kingdom Cats Protection Full time

Cats Protection is the UK's largest cat welfare charity. Our mission is to make life better for millions of cats and people who care for them.

We are looking for an experienced Retail Operations Manager to lead our shop team in Stourbridge. This role offers a unique opportunity to work for a well-established charity with a strong brand presence.

Key responsibilities:

  • Manage daily shop operations, ensuring maximum sales potential and exceptional customer service
  • Take ownership of income, expenditure, and operating profit budgets
  • Support the Charity's goals by promoting our brand and values

Required skills and qualifications:

  • Demonstrable experience in retail management, preferably in a similar environment
  • Proven track record of leading teams and driving performance
  • Strong commercial awareness and budgeting skills
  • Excellent organisational and communication skills

Benefits:

  • A competitive salary of up to £24,648 per annum
  • 25 days annual leave plus bank holidays
  • Range of health benefits

About the role:

This is a permanent position offering a challenging and rewarding opportunity to join our retail team. If you are passionate about making a difference for cats and have the necessary skills and experience, we encourage you to apply.


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