Cyber Infrastructure Professional
16 hours ago
Job Overview:
We are seeking a highly motivated and skilled IT professional to join our Infrastructure Team as an AV Infrastructure Engineer in Liverpool or Manchester.
About the Role:
This is an exciting opportunity for a driven professional with a collaborative mindset and a passion for innovative technology solutions. As an AV Infrastructure Engineer, you will work collaboratively with our Service Delivery Manager to maintain and develop IT systems across UK and International offices.
Your Responsibilities:
- Collaborate with the Service Delivery Manager to maintain and develop IT systems across UK and International offices.
- Provide technical guidance to Project Managers to ensure seamless implementation of services and products.
- Act as a point of escalation for Infrastructure Analysts, helping troubleshoot and resolve complex issues.
- Embrace changes aligned with the IT Project Roadmap.
- Support IT policies, including service delivery, hardware, and software procurement.
- Work collaboratively with all IT teams to execute the IT vision and strategy.
- Contribute to knowledge transfer, moving repetitive tasks to IT Service Desk.
- Maintain systems design and configuration documentation, test plans, and recovery methods.
- Stay updated on infrastructure and security trends to enhance IT service delivery.
Key Requirements:
- Proficient in VMware management and maintenance.
- Strong understanding of Microsoft Azure, including Entra and application configuration.
- Knowledgeable in Microsoft Server technologies (2016, 2019, 2022) and associated services.
- Solid networking knowledge (troubleshooting, routing); basic switch configuration desirable.
- Experience with Disaster Recovery and High Availability technologies.
- Proficient in Microsoft Active Directory, DNS, DHCP, replication technologies, and Windows file services.
- Strong understanding of monitoring tools (e.g., SolarWinds, SNMP) for service monitoring.
- Understanding of telephony systems, including SIP trunking and routing.
- Analytical with a focus on troubleshooting and time/task management.
Additional Requirements:
- Certifications: ITIL v3 Foundation, Microsoft Certified AZ-900/104/700
- Knowledge in Office 365, Multi-Factor Authentication, iManage10, Mimecast, FortiGate firewalls, Remote Desktop Services.
- Understanding of data centre technologies and an interest in Cyber/Information security.
Salary: £55,000 - £65,000 per annum.
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