Client Support Specialist

3 weeks ago


South Croydon, United Kingdom beBee Professionals Full time £22,000 - £28,000
About the Job

As a Client Support Specialist, you will play a vital role in maintaining strong relationships with our clients.

You will be responsible for handling client inquiries, resolving issues, and providing expert advice on our products and services.

Your Key Tasks

  1. Respond to client emails, phone calls, and chats in a timely and professional manner.
  2. Resolve client complaints and issues efficiently.
  3. Process client orders and manage their accounts accurately.
  4. Work closely with internal teams to ensure seamless customer experience.
  5. Contribute to administrative tasks as required.

Qualifications and Skills

  • Prior experience in a customer-facing role is highly desirable.
  • Exceptional communication and problem-solving skills.
  • Ability to multitask and handle multiple priorities simultaneously.
  • Proficiency in Microsoft Office and CRM systems.
  • Flexibility to work in a fast-paced environment.

Benefits

  • A competitive salary of £30,000 - £35,000 per annum.
  • A generous pension scheme and healthcare benefits.
  • Ongoing training and development opportunities.
  • A dynamic work environment with opportunities for growth and progression.
  • Flexible working options.

If you are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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