Client Engagement Coordinator
2 weeks ago
Recra Consulting is a dynamic agency committed to finding top talent for our clients. We believe in building long-lasting relationships based on honesty, transparency, and dedication. As a Client Engagement Coordinator, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.
Responsibilities:
- Respond to customer inquiries promptly via phone and email, providing expert assistance and resolving issues.
- Process orders and manage invoicing efficiently to ensure timely delivery and customer satisfaction.
- Maintain accurate records of customer interactions, orders, and inquiries in our database.
- Collaborate with various departments to support sales, chase quotations, and assist in business development initiatives.
- Contribute to the continuous improvement of customer service processes and procedures.
Requirements:
- Previous experience in a customer service or administrative role is preferred.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with an attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficient in Microsoft Office Suite and customer relationship management (CRM) software.
Salary and Benefits:
- Competitive salary of $50,000 per annum.
- Benefits package includes health insurance, paid time off, and professional development opportunities.
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