Fleet Support Network Manager

3 weeks ago


London, Greater London, United Kingdom MSX International Limited Full time £42,500

Fleet Aftermarket Support Manager



We are seeking an experienced professional to join our Fleet Aftermarket team as a key member responsible for providing professional aftermarket support to Ford's largest customers under the banner of Ford Pro.



The successful candidate will support fleet sales in delivering speedy resolutions to aftermarket concerns and systemic issues raised by fleet customers, raise emerging concerns through established channels, and promote the use of the Ford Liive Centre for all single VIN cases.



Additionally, the role involves supporting Sales Business Manager's with aligned fleets, assigned service growth fleets to achieve their service growth objectives, and assigned IHW fleets to ensure their continuous and smooth operation with managing IHW.



The ideal candidate will have a passion for building relationships and enhancing customer service, with a competent use of Microsoft Office suite and a current and valid full driving license.



This is a full-time role (Monday - Friday) with hybrid working, minimum 2 days in office, and some travel within the UK may be required including overnight (fully expensed).



The role offers a competitive salary up to £42,500 depending on experience, 25 days annual leave, company contributory pension plan, cash back healthcare scheme, life assurance, car salary exchange scheme, and exclusive discounts on everyday purchases as well as car purchases.



MSX International Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity.


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