Cloud-Based Customer Experience Consultant

2 weeks ago


London, Greater London, United Kingdom TECHOHANA Full time

We're seeking a highly skilled Salesforce Service Cloud SME to lead our latest project, a cutting-edge client-facing Service Cloud portal. Our global IT partner is looking to enhance customer experience and streamline operations following the successful rollout of Sales Cloud and Experience Cloud.

This role requires someone with hands-on expertise in Salesforce Service Cloud implementations, ensuring seamless integration and delivery. The ideal candidate will have proven experience with Omnichannel and leading complex projects within Salesforce environments.

The estimated salary for this position is £70,000 - £90,000 per year, dependent on experience. Key responsibilities include implementing Salesforce Service Cloud solutions, leading complex projects, and guiding teams through the implementation process.

What You'll Bring to the Table:

  • Hands-on expertise with Salesforce Service Cloud implementations
  • Proven experience with Omnichannel and leading complex projects
  • Strong leadership and communication skills


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