Housekeeping Supervisor

4 weeks ago


Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time
About Us

Bloc Hotel Operations Ltd - Gatwick is a proactive and purposeful organization that prioritizes the well-being of its guests and employees. We strive to create a positive and inclusive environment where everyone can thrive.

Job Summary

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. As a key member of our cleaning operations, you will be responsible for overseeing the cleaning and maintenance of our guest rooms and public areas.

Key Responsibilities
  • Lead a team of cleaning staff to achieve high standards of cleanliness and presentation in all guest rooms and public areas.
  • Train and develop the skills of your team members to ensure they are equipped to perform their roles effectively.
  • Monitor and report any maintenance or IT issues to ensure prompt resolution.
  • Identify opportunities to improve productivity and efficiency in room cleaning operations.
  • Ensure guest rooms are stocked and maintained to the required standard.
  • Maintain the security of guest belongings and report any incidents.
  • Conduct regular stock checks of linen, equipment, and toiletries.
  • Develop strong relationships with guests, colleagues, and visitors.
Requirements
  • Demonstrate a commitment to attention to detail and a passion for delivering high-quality results.
  • Exhibit inclusive and welcoming behavior towards colleagues and guests.
  • Show a drive to succeed and take pride in your work.
  • Be able to work under pressure and meet deadlines.
  • Prior experience in a physically demanding role is desirable.
  • Be a strong team player with excellent communication skills.


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