Digital Director of Growth and Strategy
2 weeks ago
We are seeking a seasoned Digital Director of Growth and Strategy to join our Growth team at Netcel. As a Client Lead, you'll be responsible for developing and executing growth strategies across your portfolio of clients, generating revenue growth, building client trust, and delivering client results.
With a strong consultative sales approach and ability to identify client key problem areas, business objectives, commercial goals, and priorities, you will work with Product Strategists to create a roadmap of short and long-term opportunities.
Key responsibilities include commercial success, client growth, and client experience.
- Commercial Success: Identify and address client key problem areas, business objectives, commercial goals, and priorities.
- Client Growth: Plan the short and long-term growth of your client portfolio, working with practice leads to identify opportunities to strengthen and broaden our service offering.
- Client Experience: Engage with all teams and practices to deliver the very best work possible.
What we're looking for:
- Account Director experience in a digital consultancy, agency, or similar company.
- Experience managing annual client budgets of £300k-£500k+.
- Strong listening skills and ability to quickly grasp what the clients' motivations are and what solutions they need.
- Entrepreneurial mindset to identify growth opportunities and convert into revenue.
- Highly organised and able to orchestrate clients and teams to meet strategic goals.
- Growth mindset to turn challenges into opportunities.
- Excellent communication skills, both written and verbal, and ability to confidently create and deliver engaging presentations.
- Confident and strong commercial negotiator, focused on value and ROI.
- Experience of CMS/DXP and connected technologies (desirable).
What we offer:
- Hybrid working model with flexibility and a positive work-life balance.
- 25 days holiday increasing with length of service, plus bank holidays.
- Enhanced pension scheme.
- Life assurance scheme.
- Health Shield - health cash back plan, including 24/7 doctor, counselling services, gym discounts, and more.
- My Perks - shopping rewards scheme offering deals and discounts from well-known brands.
- Ongoing training and development.
- Stylish open plan office in St Albans with excellent transport links.
- Regular social events (both virtual and in-person).
- Bonuses and rewards for length of service, exams, etc.
- Opportunity for a part-time (4 days per week) or full-time (5 days per week) contract.
At Netcel, we encourage progressive, divergent thinking and ways of working. We are committed to building a diverse and inclusive working environment and becoming a climate-positive workplace.
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