Product Assessment Technician

4 weeks ago


Slough, United Kingdom Orion Electrotech Manufacturing Full time
As a Repair Assessor at Orion Electrotech Manufacturing, you will play a vital role in ensuring our customers receive exceptional after-sales support. Your primary responsibility will be to assess damaged products and provide accurate cost estimates.

A key aspect of this role is evaluating returned products for repair or replacement based on pre-defined damage classifications. You will need to create detailed technical reports for customers using digital tools and databases, communicate with customers regarding technical issues, and perform minor instrument repairs when required.

To succeed in this position, you will need previous experience in a service or repair role. Strong communication skills, including written, verbal, and listening abilities, are essential, as well as solid numeracy skills and attention to detail. The salary range for this position is £32,000 - £35,000 DOE.

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