Junior IT Professional
2 weeks ago
Join Our Team
">We are looking for a highly motivated and enthusiastic individual to join our team as a Junior IT Professional. As a key member of our Energy Trading team, you will play a critical role in supporting our operations and helping us achieve our goals.
">Job Description
">As a Junior IT Professional, you will be responsible for a range of tasks including incident management and control, change management and control, monitoring and taking appropriate actions for messages in the Group Mailbox, performing the Daily Checks, and operational acceptance for systems delivered by the workstreams.
">Your Responsibilities
">- ">
- Incident management and control: resolving operational problems and assigned user faults when on the Day Shift Rota, managing the diagnosis and resolution of problems through to completion, co-ordinating with other service providers where necessary.">
- Change management and control: reviewing impact to Energy Wholesale of changes to be implemented, carrying out the required communications to EW stakeholders, approving changes.">
- Monitoring and taking appropriate actions for messages in the Group Mailbox.">
- Performing the Daily Checks.">
- Operational acceptance for systems delivered by the workstreams.">
- To determine the scope for the Configuration Management Database for Operations.">
- Responsible for processes for maintenance of the Configuration Maintenance Database.">
Requirements
">We are looking for candidates with a genuine passion for IT, an undergraduate placement as part of their degree, troubleshooting/development skills, good communication and motivational skills, and good planning and organizing skills. Experience in a support role, understanding of ITIL processes, and exposure to cloud computing are desirable.
">Benefits
">We offer a competitive salary, an excellent company pension with up to 12% company contributions, and a range of flexible benefits including Share Incentive Plan, Dental, Critical Illness and Life Insurance, Cycle2Work or buy and sell extra holiday. You will also have access to a range of training and development opportunities.
">Your Salary
">We estimate your salary to be around £30,000 - £40,000 per annum, depending on experience.
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