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Hospitality Host

1 month ago

Aberdeen, Aberdeen City, United Kingdom Woodlands Care Home Full time
Host Catering and Hospitality at Woodlands Care Home

We are seeking a dedicated and enthusiastic Host to oversee the smooth operation of our dining areas, ensuring our residents and visitors enjoy top-notch service in a clean and safe setting.

Key Responsibilities:

  • Manage the function and proper use of the dining areas, including garden spaces, ensuring everything runs smoothly and efficiently.
  • Ensure food items are correctly stored, labelled, and rotated according to our guidelines, maintaining clean food storage cupboards and managing stock rotation in the café area.
  • Assist in setting up the dining room for lunch and dinner, including dressing tables to create an inviting dining environment.
  • Update menu displays daily, keeping offerings fresh and appealing.
  • Provide meals and drinks to residents who visit, and assist with their meals if needed, coordinating with care staff.
  • Offer refreshments such as tea and coffee to residents, relatives, and other visitors outside of regular mealtimes.
  • Maintain clear communication with the Head Chef regarding supplies and any special requirements.
  • Collect information from residents about their dining experience to ensure continuous improvement.
  • Ensure all tasks align with company policies, HACCP regulations, COSHH regulations, and infection control practices.
  • Undertake induction and supervision of new staff and attend mandatory training sessions as required.

Requirements:

  • Strong organizational skills to manage the dining area and keep everything running smoothly.
  • Excellent communication skills to interact effectively with residents, visitors, and staff.
  • Keen attention to detail for maintaining cleanliness, food safety, and accurate record-keeping.
  • Ability to work collaboratively with care staff and other team members.