Customer Dispute Resolution Specialist
1 week ago
We are seeking a skilled and empathetic individual to join our team at Candidate Source Limited as a Complaint Handler. As a key member of our motor finance provider in Newport, you will play a vital role in resolving customer complaints in a fair and timely manner.
Key Responsibilities:
- Communicate effectively with customers and third parties to understand the situation and gather relevant information.
- Review facts and evidence to determine the best course of action.
- Conclude the outcome in a final letter, ensuring that the customer's concerns are addressed.
Working Arrangements:
The role is initially full-time on-site, with the opportunity to work on a hybrid basis in the future. This will allow you to balance your work and personal life while still contributing to the success of our team.
About Us:
Candidate Source Limited is a leading provider of motor finance solutions. We are committed to delivering exceptional customer service and building strong relationships with our customers and partners.
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