Marketing Campaign Coordinator
4 days ago
The company Connect Fibre was founded in 2019 with a vision to develop the fastest and most reliable fibre network in the UK. They strive to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband.
Job Description
This role supports the customer marketing strategy by driving omni-channel marketing activities including Upsell, Engagement and Recontracting. The ideal candidate will have experience in email marketing/content marketing and be proficient in CRM systems such as Hubspot. This is a hybrid working role that requires a UK resident with citizenship or indefinite leave to remain, who is required to undertake a basic DBS check.
Key Responsibilities
- Design, execute and analyse omni-channel campaigns end to end.
- Create, manage and refine audience segmentation that drives accurate targeting and personalised communication.
- Support new product launches across the business.
- Brief visually appealing content and templates to our in-house design team and external agencies.
- Optimise campaigns through A/B testing and identify opportunities for growth.
- Drive customer adoption by supporting and executing consumer marketing activities.
- Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the business have visibility of marketing activity.
- Analyse and report on the competitive landscape and industry.
Required Skills and Qualifications
- Minimum one year of relevant work experience in Email Marketing/Content marketing.
- Experience with CRM Systems (Hubspot preferred but not essential)
- Keen focus on self-guided learning and development.
- Articulate, with excellent grammar and spelling for the purposes of customer content across multiple channels (Email/SMS/Whatsapp/Blog)
- Project Management skills and ability to multi-task whilst keeping to deadlines.
- A confident communicator with influencing skills to effectively work with stakeholders.
- Digitally-savvy, thrive on building relationships and customer campaigns.
- A loyal and reliable team player.
- Ability to think differently, outside the box and on your own initiative.
Benefits
- £30,000 per annum.
- 25 days holiday, plus bank holidays, Birthday off.
- Private Medical Cover.
- Private Dental Cover.
- Employee Referral Scheme.
- Company pension contribution.
- Superb maternity package.
- Company laptop.
- All-expensed travel.
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