Administrative Support Specialist

5 days ago


Basildon, Essex, United Kingdom Mayfair Compliance Group Full time
About the Role:

We are looking for a skilled Customer Service Administrator to join our team at Mayfair Compliance Group. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through various communication channels.

Key Responsibilities:
  • Handle client inquiries via phone and email in a prompt and professional manner.
  • Provide accurate information to customers and engineers using our dynamic workforce database.
  • Develop skills in data systems and Microsoft Office applications, including Outlook.
  • Identify and escalate priority issues to ensure swift resolution.
  • Liaise with engineers across the UK to facilitate effective communication and collaboration.
Requirements:
  • Strong communication and interpersonal skills.
  • Able to work in a dynamic environment and prioritize tasks effectively.
  • Proficient in Microsoft Office applications, including Outlook.
  • Ability to learn and adapt to new systems and processes.
Benefits:
  • A competitive salary of £38,000 - £42,000 per annum.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package.


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