Business Analyst
4 weeks ago
Job Summary: We are seeking a highly motivated and proactive Business Analyst to join our Customer Services team on a Fixed Term Contract basis.
Key Responsibilities:
* Supporting Projects and User Acceptance Testing (UAT) milestones
* Potential contribution to team cross-training
* Understanding of retail banking products like Cheques, Standing Orders, and Direct Debits (desirable)
* Previous experience in User Acceptance Testing (UAT)
* Assisting with UAT and promptly escalating any issues for remediation
* Adhering to bank policies and compliance procedures
* Building strong relationships with internal and external customers
Requirements:
* Full-time position, requiring your availability during regular working hours
* Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers
* The Adecco Group UK & Ireland is an Equal Opportunities Employer
About Us: Pontoon is an employment consultancy that puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
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