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Area Support Manager
2 months ago
We are seeking a highly motivated and experienced Area Support Manager to join our team at Miquill. As a key member of our operations team, you will play a crucial role in delivering exceptional food operations and making school mealtimes fun and exciting for our customers.
The successful candidate will be responsible for overseeing the catering operations for a number of Primary & Secondary school contracts within their region, working closely with our Operations Manager to lead our teams in delivering high-quality services.
Main Responsibilities- Operational Excellence: Ensure that all catering operations are run efficiently and effectively, meeting the highest standards of quality, safety, and customer satisfaction.
- Team Leadership: Lead and motivate our on-site teams to deliver exceptional customer service and maintain the highest standards of food quality and safety.
- Business Development: Support the Area Manager in new contract mobilisations and help to identify new business opportunities to drive growth and revenue.
- Compliance and Risk Management: Ensure that all operations are compliant with relevant laws, regulations, and company policies, identifying and mitigating any risks to the business.
- Training and Development: Provide support, guidance, and training opportunities to staff members, identifying any training or development needs to ensure they have the skills and knowledge required to excel in their roles.
- A strong background in the hospitality or catering industry, with experience in leading teams and managing operations.
- Exceptional customer service skills and emotional intelligence, with the ability to build strong relationships with internal teams, external providers, and clients.
- A passion for delivering high-quality services and exceeding customer expectations.
- Strong analytical skills, with the ability to examine data and results to inform business decisions.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
Miquill is a leading provider of food services to schools and other educational institutions. We are committed to delivering exceptional customer service and maintaining the highest standards of quality, safety, and compliance. We offer a competitive salary and benefits package, as well as opportunities for career development and growth.
