Hospitality Director

3 days ago


Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full time

The Restaurant Manager position at Mercure Bristol Grand Hotel is a dynamic role that requires exceptional leadership and management skills.

As a key member of our team, you will be responsible for ensuring the highest levels of customer service in all food and beverage outlets.

You will be expected to manage the recruitment, training, and development of your team, as well as maintain brand standards and ensure compliance with legal requirements.

This role involves managing guest queries in a timely and efficient manner, working within budgeted guidelines for food, liquor costs, and payroll, and setting departmental targets and objectives.

You will also be responsible for incentivizing team members to maximize sales and revenue, carrying out annual and mid-year appraisals, and evaluating guest satisfaction levels to drive continuous improvement.

We are seeking an ambitious and hardworking individual who can lead from the front and possess strong interpersonal and communication skills. The ideal candidate will have experience of managing people, developing staff, and profit and loss margins.

A passion for food, excellent time management skills, and the ability to work under pressure are essential for this role. You must also be able to multitask, work flexible hours, and be environmentally aware.

Mercure Bristol Grand Hotel is a historic Grade II listed building with a stylish and contemporary design. Our hotel features a dedicated pool and sauna, a bee-themed restaurant and bar, and around 500 pieces of commissioned street art. We offer a comfortable stay with traditional British cuisine and a menu featuring homegrown honey from a hive on our roof.



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