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Field ICT Specialist

2 months ago

Luton, Luton, United Kingdom Fish Field Inc Full time
About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: IT Field Delivery Specialist

Location: Luton/St Albans area (our company operates a hybrid working model, which comprises a mix of office and home working)

Contract Type: Permanent

Salary Package: Competitive base salary plus a comprehensive benefits package, a flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9:30 am - 5:30 pm, Monday - Friday.

  • An inclusive workplace culture
  • Excellent compensation package: solid basic salary and company benefits
  • Hybrid working & core hours aligned with role requirements
  • Career development and lifelong learning opportunities
  • Chance to join a leading European IT company
Job Purpose:
  • To provide on-site support to customers for IT hardware and software products, adhering to the agreed Service Level Agreement.
  • To work efficiently and proactively to deliver IT support services to a wide range of customers.
    • To repair, diagnose, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals.
    • To provide customer builds and configuration to desk.
    • Experience with AV systems.
    • Strong customer service skills.
    • UK Driving Licence.
    About Us

We are a leading European IT business, based out of our new HQ office in Birmingham, and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation thrives as we combine unique ideas, people, and disciplines. We are a global company that is passionate about IT and where we aim to simplify the complex.

We are committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic, which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race, and religion or belief. If you are selected for an interview, and need any reasonable adjustments made for your interview, please let our Talent Acquisition team know, at the point of scheduling.