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ServiceNow Architect

2 months ago

London, Greater London, United Kingdom Cognizant Full time
ServiceNow Architect Opportunity

Cognizant is seeking a skilled ServiceNow Architect to drive technical excellence in our team. This full-time role is based in London and offers a competitive salary and benefits package.

Key Responsibilities:
  • Lead ServiceNow technical deliveries and guide team members in best practices.
  • Create value-adds and accelerators on ServiceNow, defining and implementing differentiators for development and support projects.
  • Experience with ITIL Process consulting and/or implementation, ServiceNow Implementation Specialist & Admin certification, and expertise in ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Level Management.
  • Excellent understanding of ITIL processes, ability to define and implement best practices, and experience in creating and modifying workflows.
  • Experience in design, development, and deployment in ServiceNow, as well as complex data migration, documentation, and review activities.
Essential Skills:
  • Experience in complex ServiceNow integrations, creating custom applications, and exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch.
  • Good understanding of ServiceNow dedicated and shared instances usage and feasibility, and excellent experience in creating customer reports and dashboards.
  • Ability to create integration architecture, templates for foundation data, CMDB, and experience in Java and related web technologies.
Nice to Have Skills:
  • Creation of script-based assignment and approval rules, Business Rule, UI Action using Glide script, and creation of Glide Record object.
  • Creation of custom related list, Access Control List with scripting, Script-based UI Policy and Client Script, and experience with Glide Ajax, Glide Form, Glide User, Glide Record, Glide System, Glide Element, and Glide Aggregate.
  • Querying the table using Glide Record, referencing Glide List, debugging script, and creating and customizing UI and pages using Jelly.

Cognizant engineers modern businesses to improve everyday life. We help our clients modernize technology, reimagine processes, and transform experiences to stay ahead in our fast-changing world. Together, we're improving everyday life.