Customer Service Liaison
4 days ago
At i2i Recruitment, we're seeking a talented Customer Support Coordinator to join our team. This exciting opportunity is perfect for those who are driven, eager to learn, and looking for a role with progression opportunities.
About the RoleThis Customer Support Coordinator position is a great chance to work in a fast-paced, customer-focused environment. You'll be responsible for providing excellent customer service and coordinating service schedules.
Key Responsibilities:
- Deliver outstanding customer service when communicating with clients.
- Record and manage customer interactions and service requests.
- Coordinate and schedule service visits, ensuring optimal efficiency.
- Liaise between clients, technicians, and managers to ensure smooth operations.
- Manage emails and support tickets professionally and promptly.
- Maintain high standards of care and professionalism in all client interactions.
- Assist with additional administrative and customer service duties as required.
Job Requirements:
- Competent with basic computer skills.
- Excellent communication abilities.
- Ability to manage tasks and prioritise effectively.
Benefits:
- Full training provided – no industry knowledge required.
- Flexible working arrangement: 1 day from home, 4 days in the office.
- Comprehensive benefits package, including medical cover.
- Average salary range: £25,000 - £35,000 per annum.
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