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Parts Supervisor

2 months ago

Cheltenham, United Kingdom Auto Skills UK Full time
Parts Supervisor Job Details

Job Summary:

We are seeking an experienced Parts Supervisor to join our team at Auto Skills UK. As a key member of our commercial vehicle industry team, you will be responsible for supervising the parts department, staff, and workload. Your primary focus will be on increasing parts sales, interpreting customer needs, and ensuring stock levels are maintained.

Key Responsibilities:

  • Supervise the parts department, staff, and workload to ensure efficient operations.
  • Interpret customer needs and supply goods as requested, utilizing your thorough knowledge of parts catalogues.
  • Produce stock level reports and initiate action to ensure stock levels are maintained and queries resolved within agreed time scales.
  • Order parts in line with operational needs and ensure suppliers provide timely delivery.
  • Check incoming stock against delivery notes and store stock in the correct location, updating the computer with goods received.
  • Ensure delivery and collection of parts as required.
  • Ensure all outgoing stock, whether returns to suppliers or deliveries to customers, are checked, packaged, and documented correctly.
  • Manage stock control and conduct stock takes within agreed time scales.
  • Advise customers on their parts requirements, best suited to their needs, maintaining a professional and friendly approach.
  • Ensure trading terms are adhered to at all times.
  • Invoice all parts supply in a timely and accurate manner, ensuring order numbers are obtained where needed.
  • Manage warranty and old unit stock returns.
  • Establish where Vehicle Off Road (VOR) orders are essential within authority limits.
  • Assist with other duties as and when required.

Requirements:

  • Parts Advisor experience.
  • Excellent customer service skills.
  • Good work ethic.
  • Full UK driver's license.

About Auto Skills UK:

Auto Skills UK is recognized as the leading provider of permanent and temporary staffing solutions, from productive trades to senior management. We are always looking for candidates within the commercial vehicle industry.