Sales Advisor Trainee

4 weeks ago

Doncaster, Doncaster, United Kingdom BT Group Full time

About the Role

We're looking for a talented and ambitious individual to join our team as a Sales Advisor Trainee. As a key member of our customer service team, you'll play a vital role in delivering exceptional service to our customers.

What You'll Do

  • Provide outstanding customer service, ensuring that every interaction is personalized and exceeds customer expectations.
  • Work closely with customers to understand their needs and preferences, and provide tailored solutions to meet their requirements.
  • Develop and maintain strong relationships with customers, building trust and loyalty through effective communication and problem-solving.
  • Contribute to the growth and development of our customer base, identifying opportunities to upsell and cross-sell our products and services.

What We Offer

  • A competitive salary and benefits package, including discounts on EE and Plusnet products.
  • Ongoing training and development opportunities, helping you to build a successful career in sales and customer service.
  • A dynamic and supportive team environment, with regular feedback and coaching to help you achieve your goals.
  • The chance to work with a leading mobile network provider, with a reputation for innovation and customer excellence.

What We're Looking For

  • A passion for delivering exceptional customer service, with a focus on building strong relationships and exceeding customer expectations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A strong work ethic and a willingness to learn and develop new skills.
  • A keen eye for detail and a ability to work accurately and efficiently in a fast-paced environment.

How to Apply

If you're a motivated and ambitious individual with a passion for sales and customer service, we'd love to hear from you. Please submit your application, including your CV and a cover letter outlining your experience and qualifications.

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