Tender Support Specialist

1 week ago


Cheadle Hulme, Stockport, United Kingdom Agilent Full time

Company Overview

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.

We are looking for a new talent who will be included in the European Back Office team and will deal with public and private tenders, managing their work through certified mail and dedicated portals; he/she will also proactively support sales team with data analysis, compliance tasks and CRM management and will be responsible for the elaboration, tracking and communication of KPIs for Managed Service Tenders.

Your key responsibilities and tasks will be:

  • You will manage the entire activation cycle: tender research through telematic journals and the main PA portals, evaluates and selects new tenders that align with Agilent's sales strategy and goals, feasibility study, documentation management according to the regulations to be adopted, preparation of administrative documentation, verification of technical and economic documentation, management of contacts with the sales force for the activation of the tender itself.
  • You will be working closely with Sales Account Managers and other stakeholders to develop tender response strategies and create comprehensive bid packages, monitor timetables and deadlines and take care of and draw up the documentation following the award of the tender;
  • You will directly support Sales team with data and CRM management, creating ad hoc analysis through different tools, mainly Microsoft Excel, Access and Power Bi.
  • You will work with field sales to help enable more accurate forecasting capabilities, may evaluate third-party services and solutions to ensure optimal vendor selection, in compliance with Agilent parameters and local legislation
  • You will be responsible for extraction and elaboration on a regular basis of data related to service parameters and for their communication to different partners, asking, when needed, the support of the different stakeholders involved.
  • You will be also involved in different admin and project management tasks according to the level of experience, local or internationals.
  • Work with the team to support development and management of sales platforms and tools, contributing to the analysis and evaluations of business data and strategy.
  • May be accountable for supporting with contract management as well as asset oversight including management of the physical inventory and tracking instrument usage and sales status. Also ensures recovery of instruments upon contract expiration.
  • Accountable for supporting Sales Operations Support in activities related with other departments, like Marketing and inside Sales, and in ad hoc project management activities.


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