Senior Account Manager
4 weeks ago
About the Role
We are seeking a skilled Senior Account Manager to join our Business Insurance team. As a key member of our team, you will be responsible for developing and maintaining relationships with clients, providing consultative services to help them achieve their long-term goals, and overseeing their ongoing service needs.
Key Responsibilities
- Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs
- Provide consultative services to client contacts in order to account-round existing clients to meet gaps in their coverage
- Leverage your product knowledge to maintain a high service standard for a variety of clients and their product service lines
- Conduct in-person, Zoom, and phone meetings with clients and carriers and will maintain client information using a Sagitta CRM system
Requirements
- 3 years of experience in the commercial insurance industry, brokerage experience preferred
- Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization
- A bachelor's degree or equivalent experience
- Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines
What We Offer
- Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
- Comprehensive medical, dental and vision plans
- 401K and company match program
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
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