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Council Tax Officer

2 months ago

London, Greater London, United Kingdom Tempex Recruitment Ltd Full time
Job Title: Council Tax Officer

Job Summary:

We are seeking a highly skilled Council Tax Officer to join our team at Tempex Recruitment Ltd. As a key member of our Revenues department, you will be responsible for the accurate and prompt processing of work related to Council Tax, Business Rates, and BID Levy.

Key Responsibilities:

  • Determine the liable parties for Council Tax, Business Rates, and BID Levy and issue required notices promptly.
  • Assess eligibility and award reliefs, discounts, and exemptions as appropriate.
  • Provide advice and support to customers, ratepayers, and external partners.
  • Review discounts and exemptions to maximize council revenue and reduce fraud.
  • Support legal actions by attending court hearings and gathering evidence.
  • Implement recovery actions for unpaid bills and process refunds for overpayments.
  • Prepare cases for write-offs and trace absconders using specialist software.
  • Stay updated on relevant legislation and software tools.

Generic Responsibilities:

  • Ensure compliance with Health and Safety, Data Protection, and other statutory requirements.
  • Promote and implement the Council's Equal Opportunities policies.
  • Use IT systems efficiently and perform any other temporary duties as required.

Requirements:

  • High standard of literacy and numeracy.
  • Practical knowledge of Council Tax or Business Rates legislation.
  • Experience in a local government Revenues department.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and within a team.
  • Ability to handle complex legislation, solve problems, and meet deadlines in a high-pressure environment.

Desirable:

  • Experience using Northgate's i-world application.

This role is ideal for candidates with a strong understanding of revenues services and a commitment to delivering high-quality, customer-focused services in a fast-paced environment.