Account Growth Strategist
3 days ago
We are looking for a skilled Customer Success Manager to join our team at Computerworld Personnel Ltd.
This is an exciting opportunity to work with a leading software business, driving customer success and growth through proactive account management and strategic planning.
About the Role:
- Develop customer relationships, enhancing their experience and building trust.
- Provide support to Account Managers, focusing on client satisfaction and loyalty.
- Identify opportunities for upselling and cross-selling, collaborating with internal stakeholders to drive business growth.
- Monitor and analyze customer data, informing business decisions and optimizing customer engagement strategies.
Key Requirements:
- Proven experience in customer success or account management within the software industry.
- Strong understanding of software development lifecycle and product lifecycle.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Microsoft Suite is a plus.
What We Offer:
- Salary range: £55,000 - £70,000 per annum.
- Annual leave entitlement: 25 days, increasing with length of service.
- Company bonus scheme.
- Cycle to Work Scheme.
- Health Plans and GP access.
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