Infrastructure Engineer Specialist

1 week ago


Birmingham, Birmingham, United Kingdom Franklin Fitch Full time
About the Job

As a Senior Engineer/Support Engineer at Franklin Fitch, you will be responsible for delivering exceptional technical support and leadership to our clients. This is an exciting opportunity to join a dynamic team and take your career to the next level.

Key Responsibilities
  • Serve as an escalation point and mentor for other engineers, assisting with complex support issues and major outages.
  • Take ownership of support calls and act as a technical lead for major outages for external customers and internal networks.
  • Provide training to junior members and work closely with the Support Department Manager.
Required Skills and Qualifications
  • Mastery of Microsoft Windows desktop OS installation and troubleshooting.
  • Proficiency in Microsoft Office, including 365.
  • Expertise in Microsoft Windows Server 2008, 2012, 2016, 2019, and 2022.
  • Detailed knowledge of Microsoft Exchange Server, Office 365, and Exchange Hybrid Deployment.
  • Strong Microsoft Teams deployment and troubleshooting skills.
What We Offer
  • An estimated salary of £55,000 - £70,000 per annum, depending on experience.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • A comprehensive benefits package, including 31 days holiday, option to buy and sell annual leave, car allowance, life insurance, and more.


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