Private Healthcare Operations Manager
6 days ago
We are seeking a dedicated and experienced Private Healthcare Operations Manager to join our team at Bodyset. As a key member of our Clinical Management Team, you will be responsible for the day-to-day operations and service delivery of your clinic, ensuring quality outcomes and financial performance.
Key Responsibilities- Clinic & Team Management (10%)
- Oversight of daily operations, team performance, and regular 1-1s and reviews.
- Implementation of efficient diary management to maximise clinical services.
- Support and training of new team members while identifying local marketing opportunities.
- Reporting of performance trends and KPIs to the Regional Lead.
- Improving clinic standards and managing clinical complaints effectively.
- Clinical Caseload (90%)
- Delivery of a consultative approach with new & existing clients to prescribe and plan effective treatments.
- Client acquisition and retention at excellent levels, with an active patient management approach.
- Referral relationship building with external partners and consultants.
- Compliance with policies, procedures, and audit requirements year-round.
The successful candidate will have a BSc in Physiotherapy (or equivalent) and extensive experience in the UK private healthcare market. They should also hold HCPC and CSP registration (or equivalent). Commercial acumen and strong leadership skills are essential for this role.
Salary and BenefitsThe salary for this role is estimated at £65,000 - £85,000 per annum, depending on experience. Benefits include free treatments, gym facilities, private medical insurance, and a company pension, as well as 33 days' annual leave, including bank holidays, plus up to 3 additional days after 3 years of long service.
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