Retail Store Operations Manager
3 weeks ago
We are seeking a highly skilled Retail Store Operations Manager to join our team in Royston.
This is an exciting opportunity for someone with retail experience to lead a team of Sales Assistants and volunteers, ensuring excellent customer service while managing the day-to-day operations of our store.
The successful candidate will have a passion for retail, be able to work collaboratively with the Shop Manager, and possess strong leadership skills.
Key Responsibilities:- Lead a team of Sales Assistants and volunteers, promoting a positive and inclusive store environment
- Assist the Shop Manager in managing store operations, including stock management and merchandising
- Provide exceptional customer service, ensuring customers have an excellent shopping experience
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Able to lift and carry bags of stock up to 10kg's
- Leadership and management skills, with experience in a customer-facing role
We offer a competitive salary of £25,000 - £28,000 per annum, depending on experience. You will also receive:
- A 20 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension scheme
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance and Bupa health cashback plan
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