Retail Store Operations Manager

3 weeks ago


Royston, United Kingdom Ageuk Full time
Job Overview

We are seeking a highly skilled Retail Store Operations Manager to join our team in Royston.

This is an exciting opportunity for someone with retail experience to lead a team of Sales Assistants and volunteers, ensuring excellent customer service while managing the day-to-day operations of our store.

The successful candidate will have a passion for retail, be able to work collaboratively with the Shop Manager, and possess strong leadership skills.

Key Responsibilities:
  • Lead a team of Sales Assistants and volunteers, promoting a positive and inclusive store environment
  • Assist the Shop Manager in managing store operations, including stock management and merchandising
  • Provide exceptional customer service, ensuring customers have an excellent shopping experience
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Able to lift and carry bags of stock up to 10kg's
  • Leadership and management skills, with experience in a customer-facing role
Benefits:

We offer a competitive salary of £25,000 - £28,000 per annum, depending on experience. You will also receive:

  • A 20 hour working week
  • 25 days holiday (pro-rata) + bank holiday allowance
  • A generous pension scheme
  • Great discounts and rewards through Blue Light Card and BenefitHub
  • Life assurance and Bupa health cashback plan


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