Motorcycle Technician

1 month ago


Fareham, Hampshire, United Kingdom Perfect Placement Full time
Job Title: Motorcycle Technician

We are seeking a skilled Motorcycle Technician to join our team at Perfect Placement. As a Motorcycle Technician, you will be responsible for carrying out servicing and repairs on motorcycles in a safe and economical manner.

Key Responsibilities:
  • Carry out servicing and repairs on motorcycles in a safe and economical manner.
  • Utilize your skills and knowledge to test and diagnose faults with a "Right first time" approach.
  • Ensure safety inspection of each and every Motorcycle for safety and performance of all components.
  • Test Motorcycles and diagnose faults.
  • Carry out Motorcycle Health Checks in line with Franchised Standards.
  • Carry out servicing on Motorcycles in a safe and economical manner.
  • Achieve Manufacturers' fixed rate service and repair times.
  • Build and maintain customer rapport to achieve ultimate satisfaction.
  • Repair all Motorcycles correctly first time and to the highest possible standards to ensure 100% safety and customer satisfaction.
  • Ensure that write ups on job cards and inspection sheets are fully detailed and comply with manufacturer's warranty standards.
  • Ensure that all additional work found is written clearly on the health check or job card and verbally reported to the Aftersales Team as soon as possible to ensure maximum time to sell work to customer.
  • Ensure that all additional work found is genuinely required, anything not required at the time of service should be noted as advisory only.
  • Cover any appropriate aspect of other team member's roles in their absence.
  • Carry out any other duties within the scope of the post.
Requirements:
  • Qualified and/or experienced Motorcycle Technician, with technical experience of modern motorcycles.
  • Ideally Qualified to Level 3 Standard or extensive time served as a Motorcycle Technician.
  • Represent the franchise in a professional, enthusiastic and knowledgeable manner with a positive "can do" attitude.
  • Interact and work as one team with all departments; assisting and providing support at every opportunity as required in delivering all-round excellence.
  • Recognise that the customer is number one priority and excellent customer service is required at all times with professionalism and enthusiasm.
  • To triumph within all aspects of your role.
  • Maximise the business potential of every customer.
  • Demonstrate an understanding of the Manufacturer philosophy at all times.
  • Take pride at work in representing and adhering to high quality standards of business and personal presentation on behalf of the group.
  • Right to work within the UK.