Consulting Director

4 days ago


London, Greater London, United Kingdom Baringa Partners LLP Full time
About Us:
Baringa Partners LLP is a leading management consulting firm that helps clients build the world's most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work all around the world, from Europe to Asia, and we're looking for exceptional individuals who have shaped and delivered customer experience transformations within customer service/product functions.

The role involves leading the thinking and management, from definition through design into delivery, of large-scale customer transformation programmes. You will help clients understand customer needs, through a range of research and analysis approaches applied within a service design method, in order to reinvent customer products and services. Additionally, you will be responsible for reimagining the connected customer experience, across the role of the contact centre, to the evolution of physical and digital channels.

We offer a range of benefits including a generous annual leave policy, flexible working, corporate responsibility days and profit share scheme, making us an employer of choice in the industry.

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